Fill in your details below and our team will call you to confirm your appointment slot.
Tell us your preferred service, date and time.
Our team will call you to confirm your exact slot.
We'll send a confirmation and reminder before your visit.
Arrive for your consultation with our specialists.
Prefer to book by phone or WhatsApp?
Last updated: January 2026
Birmingham Skin and Physio Clinic ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
Birmingham Skin and Physio Clinic is the data controller responsible for your personal data collected through this website and in connection with our clinical services.
We process your personal data under the following lawful bases (Article 6 UK GDPR), and where relevant, Article 9(2)(h) for health data processed for the purposes of care:
We use industry-standard security measures, including encrypted data storage, access-controlled systems, and secure booking forms, to protect your personal and health information from unauthorized access, loss, or misuse.
We do not sell your personal information. We may share information with trusted third parties only where necessary — for example, payment processors, SMS/WhatsApp communication providers, or as required by law. Any international data transfers are made with appropriate safeguards in line with UK GDPR.
Under UK GDPR and the Data Protection Act 2018, you have the right to:
We will respond to any request within one month, free of charge, in line with statutory requirements.
Our website uses cookies in accordance with PECR. Essential cookies are used to operate the site; analytics cookies are used only with your consent, and you can manage preferences through your browser settings.
We retain personal and health information only as long as necessary for clinical, legal, and regulatory purposes, in line with NHS and private healthcare record retention guidance.
If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
For questions about this Privacy Policy or your data, contact us at info@briminghamskinphysio.co.uk or call 0742 443 2701.
Last updated: January 2026
These Terms & Conditions govern your use of the Birmingham Skin and Physio Clinic website and the booking of any services with us, and are governed by the laws of England and Wales. By using our website, submitting a booking, or checking the consent box on our appointment form, you agree to the terms below.
Appointment requests submitted online are not confirmed until our team contacts you to verify your preferred date and time. We reserve the right to suggest alternative slots based on availability.
No treatment will be carried out without your informed consent. Before any procedure, you will be given clear information about the treatment, its benefits, risks, and alternatives, and asked to confirm your agreement, in line with General Medical Council and CQC guidance on informed consent. You may withdraw consent at any time, including after a consent form has been signed.
We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a cancellation fee, at our discretion.
All treatments are subject to a clinical consultation to confirm suitability. We reserve the right to decline treatment if it is not considered clinically appropriate.
Payment is due at the time of treatment unless otherwise agreed. We accept cash and major card payments. Prices are subject to change without prior notice, though confirmed bookings will honour the price quoted at the time of booking.
While we use evidence-based techniques and experienced practitioners, individual results vary. We do not guarantee specific outcomes, and realistic expectations will be discussed during your consultation.
By booking an appointment, you agree that we may contact you via the methods you select (email, SMS, WhatsApp, or recorded phone call) to confirm and remind you of appointments, in accordance with PECR and our Privacy Policy.
If you are unhappy with any aspect of your care, please contact us directly so we can address your concerns. You may also contact the Care Quality Commission (CQC), the independent regulator of health and social care in England, at cqc.org.uk or by calling 03000 616161.
To the extent permitted by law, Birmingham Skin and Physio Clinic is not liable for indirect or consequential damages arising from use of our website or services, beyond what is required by applicable healthcare regulations.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms & Conditions from time to time. Continued use of our website or services after changes constitutes acceptance of the updated terms.
For questions about these Terms & Conditions, contact us at info@briminghamskinphysio.co.uk or call 0742 443 2701.